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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonie Jeter

Jonie Jeter

August 19, 2026

5  out of  5
rating by Jonie Jeter
"I appreciate the kindness and respect I was given as a customer. I was able to get everything done in a timely manner. Casie was very helpful in assisting me and was detailed in answering my questions."
We responded:
"Thank you, Jonie! I'm glad to hear you felt respected and that everything was handled efficiently. Casie is indeed great at providing detailed assistance, and I'm happy she could help you. We're always here if you need anything else!"
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Paula Lowe

August 19, 2026

5  out of  5
rating by Paula Lowe
"Letha King and her team are wonderful people. You can ask any question and if you don't understand something they will gladly help you until you do. I wish we knew about Letha and her team ten years ago when we needed new auto insurance. They are top notch and a really incredible team! Letha King and team #1"
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Amber Hawkins

August 19, 2026

5  out of  5
rating by Amber Hawkins
"I’ve had a wonderful experience with the team at this State Farm office. Everyone here is welcoming, patient, and genuinely committed to helping their customers. Every interaction feels personal and sincere. They remember your name, listen to your concerns, and work with you to find the best solutions. Whether I’m calling with a quick question, texting or stopping by in person, I’m met with courtesy and clear guidance. It’s rare to find an office where you feel truly cared for, but that’s exactly what you get here. I’m grateful for their kindness and expertise. Not to mention the auto policy rates and options are so low I'm saving money each month which you just can't beat these days. All of the staff there is fantastic and they support each other with calls and customer needs. If you need an answer they will all try to help regardless of who your specific agent is. My accounts are handled by Casie and she is just the best. Casie does such a great job for Letha and represents the best of a hometown office. I would highly recommend her and this office!"
We responded:
"Amber, thank you for taking the time to leave us such a thoughtful review! I'm really happy to hear that you've had such a positive experience with our team and that you feel genuinely cared for. It's wonderful to know that Casie and the rest of the staff have been able to provide you with the support and guidance you need. We're also glad that you're satisfied with your auto policy rates and options. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Shannon Millwood

August 19, 2026

5  out of  5
rating by Shannon Millwood
"I was greeted and taken straight back to an agent. She was super nice and helpful. Also,my rates were so much cheaper. Thank you State Farm,your a blessing and God bless you all😊"
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Carol Bell

August 19, 2026

5  out of  5
rating by Carol Bell
"The staff here is awesome."
We responded:
"Carol, thank you for taking the time to leave us a review! I'm happy to hear that you think our staff is awesome. We strive to provide the best service possible. Let us know if we can help with anything else!"
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James Kimbrell

August 19, 2026

5  out of  5
rating by James Kimbrell
"Everyone understood my needs and concerns and went beyond my expectations to answer any of my questions. Everyone was extremely courteous, helpful, and knowledgeable. I would recommend them for your insurance needs."
We responded:
"James, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to address your needs and concerns so effectively. We appreciate your recommendation and are always here to help with your insurance needs. Let us know if we can help with anything else!"
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justin addis

August 14, 2026

5  out of  5
rating by justin addis
"Absolutely amazing experience with Letha and her team! They helped me tremendously and saved me money as well! 10/10 Recommend!"
We responded:
"Thank you, Justin! I'm happy to hear that you had an amazing experience with our team and that we could help you save money. Your recommendation means a lot to us. We're always here if you need anything else!"
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Pam Shetley

July 22, 2026

5  out of  5
rating by Pam Shetley
"This has been a pleasant experience with State Farm from day one of my accident. I got in a rental car the same day, thanks to Donya Sumner helping me."
We responded:
"Pam, thank you for taking the time to leave us a review! I'm happy to hear that Donya was able to assist you promptly and make your experience with us a pleasant one. We're always here to help if anything comes up!"
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Tim Garner

July 1, 2026

5  out of  5
rating by Tim Garner
"Very friendly and knowledgeable staff. A+ service on insurance and financial services. Highly recommend! I had a question about my bill, and Kristy was able to walk me through my bill line by line virtually saving me a trip from Greenville to their office."
We responded:
"Thanks Tim, we think you are great too!"
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Cheryl Fowler

June 22, 2026

5  out of  5
rating by Cheryl Fowler
"Very friendly nice people. They gave me the best prices. I will be there customer for a very long time. Thank you Jessica 😊"
We responded:
"Thank you, Cheryl! I'm happy to hear that you had a great experience with our team and that Jessica was able to assist you. We're glad to have you as a long-term customer. Feel free to reach out if you need anything else!"
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Shonterra Stevens

March 26, 2026

5  out of  5
rating by Shonterra Stevens
"All of the ladies are awesome! I love it here… 100/10 recommend Letha King’s branch!!!"
We responded:
"Hey, Shonterra! Thank you for your support and for shouting out the team, it really means a lot coming from you. I’m so happy you’re enjoying your experience with us and that we could help with your life, auto, and renters insurance needs. We truly appreciate your recommendation and look forward to continuing to help you whenever you need us."
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Bryan Godoy

February 25, 2026

5  out of  5
rating by Bryan Godoy
"I had the pleasure of speaking with Kristy today and she was absolutely wonderful. Very knowledgeable and patient at the same time very quick with providing me a quote for both home and auto insurance. Excellent service all the way!"
We responded:
"Thank you, Bryan! I'm happy to hear about your positive experience with Kristy. Her knowledge and efficiency are truly valued here. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Tina Smith

Tina Smith

January 23, 2026

5  out of  5
rating by Tina Smith
"Casie Gregory was very helpful and friendly and the policy was worth the price compared to where I left from ..So if you wanna save some money give Statefarm a try ."
We responded:
"Hey, Tina! Thank you for taking a moment to share your experience and for mentioning Casie’s helpful and friendly approach. It’s great to hear the auto insurance options made sense for you compared to where you came from, and we appreciate you pointing out the value you found along the way."
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kelley Whisman

November 17, 2025

5  out of  5
rating by kelley Whisman
"All the ladies at this branch are amazing! Kristy Gardner is so kind and helpful when you call!"
We responded:
"Kelley, thank you for your wonderful feedback! I'm happy to hear that Kristy and the team have been kind and helpful. We’re always here to assist you with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Paige Bishop

October 17, 2025

5  out of  5
rating by Paige Bishop
"Very helpful! Thanks for all you do"
We responded:
"Thank you, Paige! I'm happy to know you found our service helpful. We appreciate your support and are always here for any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Cynthia Howarth

September 18, 2025

5  out of  5
rating by Cynthia Howarth
"Prior to moving to Union, I contacted Letha King for homeowners' insurance. I worked with both Letha and Casie. My experience was excellent. They are both knowledgeable and were very prompt in responding to my questions and concerns. I have since placed my auto insurance with their office and Casie has been very helpful in answering my questions. I stop by their office to make changes and payments and have always been met with courtesy and helpful people."
We responded:
"Hey, Cynthia! Thanks so much for sharing that both your homeowners and auto insurance experiences with us have been excellent. Casie and I truly value the opportunity to help with your questions and ensure that things are clear for you. Knowing that stopping by the office has been convenient and that you’ve felt welcomed by the team is exactly what we hope for. Your trust in placing both policies with us is greatly appreciated, and we look forward to being here whenever you need us."
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Tee Owe

September 8, 2025

5  out of  5
rating by Tee Owe
"Nice people very understanding a great insurance company to go with the rates are affordable I love using state farm"
We responded:
"Thank you, Tee! I'm happy to hear that you find our team understanding and our rates affordable. Your satisfaction with our service means a lot to us. If you ever need anything else, feel free to reach out!"
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Colleen Sandy

September 2, 2025

5  out of  5
rating by Colleen Sandy
"Casie Gregory is the best. She is kind, helpful, and always on top of things and looks out for your best interests!! Love her!!"
We responded:
"Colleen, thank you for your wonderful feedback! I'm happy to hear that Casie has been kind and helpful in looking out for your best interests. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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lori dochterman

June 9, 2025

5  out of  5
rating by lori dochterman
"Thank you Donya Sumner for taking care of all of our needs with our vehicles and home. We are blessed to have such a caring agent."
We responded:
"Thank you, Lori, for your wonderful feedback! I'm delighted to hear that Donya was able to assist with your insurance needs. We truly appreciate having you as part of our community. If there's anything else we can do for you, just let us know!"
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LaKendra

April 21, 2025

5  out of  5
rating by LaKendra
"The entire staff at Letha King office is pleasant and so helpful. I was in need of car insurance and they helped immediately. Thank you Cassie Gregory for your kindness and assistance."
We responded:
"Thank you, LaKendra, for sharing your experience! I'm glad to hear that our team, especially Cassie, was able to assist you promptly with your insurance needs. Your kind words about our staff's helpfulness mean a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
Profile photo of Rodney Harris

Rodney Harris

March 25, 2025

5  out of  5
rating by Rodney Harris
"Casie awesome quick fast n smart didnt take long at all yall always have my back"
We responded:
"Hi Rodney, thank you so much for your fantastic review! We're so happy that Casie could assist you quickly and efficiently. Your satisfaction is our top priority! If you need any further assistance, please don't hesitate to reach out. - Letha King - State Farm Insurance Agent, Union, SC"
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Quanisha Spears

March 3, 2025

5  out of  5
rating by Quanisha Spears
"She was a pleasure to speak to and explain everything to me i definitely recommend!!"
We responded:
"Thank you, Quanisha, for your kind words! I'm happy to hear that you had a positive experience and found our explanations helpful. Your recommendation means a lot to us."
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Adelynn Ferrell

February 27, 2025

5  out of  5
rating by Adelynn Ferrell
"Casie Gregory is the absolute best! She is always a phone call away and always does what is best for the customer! Her customer service is top tier and she always goes above and beyond! 10 out of 10 would HIGHLY recommend!"
We responded:
"Thank you, Adelynn, for your wonderful feedback! I'm delighted to hear that Casie has been providing you with exceptional service. Her dedication to going above and beyond truly makes a difference. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
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Ashley Williams

February 27, 2025

5  out of  5
rating by Ashley Williams
"We have had a wonderful experience working with Donya Sumner over the last several years. She is very knowledgeable and always available to answer any questions or concerns we have!"
We responded:
"Thank you, Ashley, for your wonderful feedback! I'm glad to know that Donya has been such a knowledgeable and reliable resource for you over the years. It's great to have her as part of our team. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Quenton

February 27, 2025

5  out of  5
rating by Quenton
"Donya Sumner was very nice and professional and made my visit very pleasant I left very happy when I left the State Farm office 😁"
We responded:
"Thank you, Quenton, for sharing your experience! I'm delighted to know that Donya made your visit enjoyable and that you left our office feeling satisfied. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"